For parents & guardians
Frequently asked questions
Straight answers about the AI tutor, the $3/month cost, and the 7-day free trial.
What does the AI tutor actually do?
The tutor guides your child through homework one small step at a time. It asks guiding questions, gives hints, and breaks big assignments into manageable pieces — but it never writes the answer or does the work for your child. Sessions can be typed, spoken aloud, or started from a photo of a worksheet.
Will the tutor just give my child the answers?
No. That's the core of how ASD All Day is built. The tutor is instructed to scaffold learning — explain ideas, ask questions, and suggest the next step — never to hand over final answers. It's designed to build your child's own thinking.
What does the $3/month cover?
Each learner (child) you add gets their own $3/month seat. A seat includes unlimited tutoring sessions, voice input and read-aloud, worksheet photo uploads, accessibility options like a dyslexia-friendly font and calm mode, replies in your child's language, and saved sessions you can review.
Do I pay per child or one price for the family?
Per learner. Each child has their own seat at $3/month, so you only pay for the children who use the tutor. You can add or remove seats from your parent dashboard at any time.
How does the 7-day free trial work?
When you add a learner, their seat starts a 7-day free trial with full access to everything the tutor can do. No charge during the trial. Billing begins on day 8 at $3/month unless you cancel first.
Do I need a card to start the trial?
Yes, a card is kept on file when the trial starts, but nothing is charged during the 7 days. If you cancel before day 8, you won't be billed at all.
Can my child get more than one free trial?
No. Each learner gets one free trial. If you cancel a seat and re-add the same learner later, the trial is not granted again — the seat bills at $3/month right away.
How do I cancel?
From your parent dashboard, find the learner's card and choose "Cancel seat". The seat stays active until the end of the current billing period, then it doesn't renew. You can also reverse a cancellation with "Renew seat" before the period ends.
Is my child's information safe?
Yes. Accounts are managed by a parent or guardian, each learner's data is private to your account, and we follow COPPA and FERPA practices. You can request deletion of your child's data at any time — see the Privacy page for details.
What accessibility options are included?
Every seat includes large text and touch targets, a dyslexia-friendly font option, high contrast and calm modes, reduced motion, voice input, and read-aloud — designed to meet WCAG accessibility guidelines.
Can the tutor work in our family's language?
Yes. The tutor replies in your child's language, so multilingual families can use it in the language their child is most comfortable with.
How do I get help or give feedback?
Use the Contact page — messages go straight to the team by email and we reply to the address you provide.
Still have a question?
Send it to us directly — we read every message.